WELFARE SUPPORT

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HOUSING

WHAT DO I NEED TO KNOW?

You apply for council housing through your local council.

 

Each council has its own rules. You’ll usually have to join a waiting list and you’re not guaranteed to get a property. Ask your council how long you’re likely to have to wait.

You can apply if you’re 18 or over (some councils let you apply if you’re 16 or over). You may be able to apply even if you do not live in the area.

 

WAITING LISTS:

Councils decide who gets offered housing based on a ‘points’ or ‘banding’ system.

Points and bands are based on housing needs. For example, you’re likely to be offered housing first if you:

 

  • are homeless

  • live in cramped conditions

  • have a medical condition made worse by your current home

  • Once you’re high enough on the list, your council will contact you about an available property.

 

EMERGENCY SUPPORT:

If you are having difficulties with your property and are at risk of homelessness or eviction there is help available . Shelter's services are designed to advise, guide and support people with all types of housing needs, whether that means a short conversation or intensive support over several months. Helping clients address the physical and emotional impact of housing problems and homelessness is an integral part of our work.

WHAT CAN HELP?

'Self-help' tips don't solve the issue. However, they can help you/others feel more in control when experiencing strong emotions. 

If you find that 'self-help' isn't enough, consider reaching out to a counsellor or your GP for help managing overwhelming emotions. 

01

If you are having issues with your housing, your first point of contact should be your landlord

02

When you have no success with your landlord it is worth speaking with your local citizen advice or independent charities that are specialists in housing advice and law.

03

If you have become homeless it is important to attend your local council as a matter of urgency in order for them to work with you in securing some temporary accommodation.

04

If you are at risk of becoming homeless it is also important to work with your local council who will have a dedicated homelessness prevention team. They are the specialist advisors and can work with you.

05

If you have difficulties at home and the environment is no longer healthy for you to continue to stay, inform someone. You can speak with your workplace or college who will try to assist you as best they can and may be able to offer practical support to you.

06

s important that if you struggle financially that you get help and support put in place in the form of benefits for your rent to be continued to be paid. This is a priority in order to keep a roof over your head.

07

Never withhold your rent if you are in any sort of disagreement with your landlord. This can result in financial problems and can also result in action being taken against you to remove you from the property. Seek help and advice

EXTERNAL INFORMATION, SUPPORT AND ADVICE

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