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CONNECTION: INTERPERSONAL SKILLS

These are essential communication skills you need in order to work and socialise effectively. It's not just the words we say, but how they come across and our body language. In work these interpersonal skills are particularly useful when it comes to leadership and negotiating. To progress we also need to be able to work well with others by showing empathy, patience, actively listening and responding meaningfully. 

 

Read the information, watch the videos and complete the short courses. You can then log the time taken on your Dashboard as Professional Development hours.

WATCH THE FOLLOWING VIDEOS TO LEARN MORE ABOUT THIS TOPIC:

Why do we, like, hesitate when we, um, speak? - Lorenzo García-Amaya
05:34

Why do we, like, hesitate when we, um, speak? - Lorenzo García-Amaya

Why do we fill pauses in speech with words like “um,” “uh,” and “like”? Dig into the hesitation phenomenon to find out their linguistic significance. -- For as long as we’ve had language, some people have tried to control it. And some of the most frequent targets of this communication regulation are the ums, ers, and likes that pepper our conversations. These linguistic fillers occur roughly 2 to 3 times per minute in natural speech. So are ums and uhs just a habit we can’t break? Or is there more to them? Lorenzo García-Amaya investigates. Lesson by Lorenzo García-Amaya, directed by Yael Reisfeld. Support Our Non-Profit Mission ---------------------------------------------- Support us on Patreon: http://bit.ly/TEDEdPatreon Check out our merch: http://bit.ly/TEDEDShop ---------------------------------------------- Connect With Us ---------------------------------------------- Sign up for our newsletter: http://bit.ly/TEDEdNewsletter Follow us on Facebook: http://bit.ly/TEDEdFacebook Find us on Twitter: http://bit.ly/TEDEdTwitter Peep us on Instagram: http://bit.ly/TEDEdInstagram ---------------------------------------------- Keep Learning ---------------------------------------------- View full lesson: https://ed.ted.com/lessons/why-do-we-like-hesitate-when-we-um-speak-lorenzo-garcia-amaya Dig deeper with additional resources: https://ed.ted.com/lessons/why-do-we-like-hesitate-when-we-um-speak-lorenzo-garcia-amaya#digdeeper Animator's website: https://www.yaelreisfeld.com/ Educator's website: http://umich.edu/~speechlab/ ---------------------------------------------- Thank you so much to our patrons for your support! Without you this video would not be possible! Brady Jones, Christina Salvatore, Karlee Finch, Michael Goldberg, Mario Mejia, Nicolas Silva, Kurt Almendras, Denise A Pitts, Doug Henry, Kristiyan Bonev, Keven Webb, Mihai Sandu, Deepak Iyer, Javid Gozalov, Jaime Arriola, Rebecca Reineke, William Biersdorf, Patricia Alves Panagides, Valeria Sloan Vasquez, Yvette Mocete, Cyrus Garay, Victoria Soler-Roig, Samuel Barbas, Brighteagle, LadyGeek, Curtis Light, Dwight Schrute, Dianne Palomar, Marin Kovachev, Ravi S. Rāmphal, Tekin Gültekin, Gaurav Mathur, Erik Biemans, Tony, Michelle, Katie and Josh Pedretti, Aidan Forero, Sunny Patel, Lowell Fleming, Hoai Nam Tran, Stina Boberg, Kack-Kyun Kim, Ken, zjweele13, Jurjen Geleijn, Anna-Pitschna Kunz, Edla Paniguel, Thomas Mungavan, Jaron Blackburn, Venkat Venkatakrishnan, ReuniteKorea and John Saveland.
The science of hearing - Douglas L. Oliver
05:17

The science of hearing - Douglas L. Oliver

Check out our Patreon page: https://www.patreon.com/teded View full lesson: https://ed.ted.com/lessons/the-science-of-hearing-douglas-l-oliver The ability to recognize sounds and identify their location is possible thanks to the auditory system. That’s comprised of two main parts: the ear, and the brain. The ear’s task is to convert sound energy into neural signals; the brain’s is to receive and process the information those signals contain. To understand how that works, Douglas L. Oliver follows a sound on its journey into the ear. Lesson by Douglas L. Oliver, animation by Cabong Studios. Thank you so much to our patrons for your support! Without you this video would not be possible! Irindany Sandoval, William Bravante, Elizabeth Parker, Sai Krishna Koyoda, Therapist Gus, Samuel Barbas, Betsy Feathers, Maxwell Ingram, Ajinkya Deshmukh, Victoria Soler-Roig, Abdulmateen Aderinto, Pavel Maksimov, Barbara Younker, Cyrus Garay, Yvette Mocete, Mike Azarkman, Valeria Sloan Vasquez, Patricia Alves Panagides, William Biersdorf, Michael Aquilina, Vinamr L. Sachdeva, FireWolfLasers, Kshitij Shah, Mohammad Said, Teach Me Diné - Navajo Language, Victoria Veretilo, Rebecca Reineke, Felipe Hoff, Kyanta Yap, Brandon Thomas, Lewis Westbury, Ojas Kapoor, Johnny Gutierrez, Mirzat Turap, Jaime Arriola, Emilia Alvarado, Javid Gozalov, 真佑 劉, Ethan , Philipp Hiestand, Paul Beard, Deepak Iyer, Markus Goldhacker, Mihai Sandu, Keven Webb, Hendrik Mueller, Maurice Castonguay, Kristiyan Bonev, Maryam Dadkhah, and Joshua Wasniewski.
How to stay calm under pressure - Noa Kageyama and Pen-Pen Chen
04:29

How to stay calm under pressure - Noa Kageyama and Pen-Pen Chen

Download a free audiobook version of "The Boys on the Boat" and support TED-Ed's nonprofit mission: https://adbl.co/2Lf9Pa2 Check out our full book recommendation: http://bit.ly/2IDVLsY View full lesson: https://ed.ted.com/lessons/how-to-avoid-choking-under-pressure-noa-kageyama-and-pen-pen-chen Your favorite athlete closes in for a win; the crowd holds its breath, and at the crucial moment ... she misses the shot. That competitor just experienced the phenomenon known as “choking,” where despite months, even years, of practice, a person fails right when it matters most. Why does this happen, and what can we do to avoid it? Noa Kageyama and Pen-Pen Chen explain why we choke under pressure. Lesson by Noa Kageyama and Pen-Pen Chen, animation by Olesya Shchukina. Thank you so much to our patrons for your support! Without you this video would not be possible! Mehmet Sencer KARADAYI, Christian Kurch, SungGyeong Bae, Luis Felipe Ruiz Langenscheidt, Joe Huang, Rohan Gupta, Senjo Limbu, Martin Lau, Robson Martinho, Jason Garcia, Cailin Ramsey, Aaron Henson, John Saveland, Nicolle Fieldsend-Roxborough, Venkat Venkatakrishnan, Sandy Nasser, CG Nobles, QIUJING L BU, Yoga Trapeze Wanderlust, Jaron Blackburn, Alejandro Cachoua, Thomas Mungavan, Elena Crescia, Edla Paniguel, Sarah Lundegaard, Anna-Pitschna Kunz, Tim Armstrong, Erika Blanquez, Ricki Daniel Marbun, zjweele13, Judith Benavides, Ross Henriques, Ken, Caitlin de Falco, Scheherazade Kelii, Errys, James Bruening, Michael Braun-Boghos, Ricardo Diaz, Kack-Kyun Kim, Artem Minyaylov, Alexandrina Danifeld, Danny Romard, Yujing Jiang, Stina Boberg, Mariana Ortega, Anthony Wiggins, Hoai Nam Tran, Joe Sims, and David Petrovič.

CONSIDER TAKING ONE OF THESE SHORT COURSES:

TEAMWORK

How we work together and make the most of each other's talents is essential in business. Learn how with Teamwork!

COMMUNICATION + RELATIONSHIPS

Managing your communications and maintaining relationships as a digital freelancer is a key part of being a self-employed nomad. This module will take you through different methods of communication to help prepare you for the world of work.

NEGOTIATION

This module will teach you the principles of negotiation, giving you a glimpse into challenging situations you might have to face in your career.

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