These are essential communication skills you need in order to work and socialise effectively. It's not just the words we say, but how they come across and our body language. In work these interpersonal skills are particularly useful when it comes to leadership and negotiating. To progress we also need to be able to work well with others by showing empathy, patience, actively listening and responding meaningfully. 

 

Read the information, watch the videos and complete the short courses. You can then log the time taken on your Dashboard as Professional Development hours.